AI BookingAI 智能預約

Bookings taken while
you are with a client 你喺度服務緊客
預約照樣入到嚟

Customers ask in their own words, on WhatsApp or your website. The assistant checks real availability, holds the slot, confirms, and reminds them before the day — then hands you anything it should not decide alone. 客人用自己嘅講法喺 WhatsApp 或者你個網問。助理即刻查真實空檔、留位、確認，到日子前提醒 — 遇到唔應該自己決定嘅嘢，就交返俾你。

See it in action睇下實際運作

The AI Booking systemAI 智能預約系統

WhatsApp · Serenity Spa

Hi — any chance of a facial this Thursday afternoon?你好，星期四下晝仲有冇 facial 位?

Yes — Thursday 2:30pm or 4:00pm are free with Mei. The 60-minute facial is $480.有 — 星期四 2:30 同 4:00 阿薇有位，60 分鐘 facial $480。

2:30 please2:30 唔該

Booked. I’ll send a reminder the day before.訂好喇，前一日會提你。

Mon

Tue

Wed

Thu

Fri

—

11:00

—

11:30

10:00

14:00

—

15:00

14:30

—

16:30

16:00

15:30

Confirmed · Thu 2:30pm · Facial 60 min已確認 · 星期四 2:30 · Facial 60 分鐘 Member M-0142 · added to Mei’s calendar · reminder queued會員 M-0142 · 已入阿薇日曆 · 提醒已排期

How a booking arrives一個預約點入嚟

No forms, no back and forth唔使填表，唔使嚟回問

✓Real availability, not a guess — the assistant reads the same calendar your staff work from, so it can never offer a slot that is already gone.查嘅係真空檔，唔係估 — 助理讀嘅係你同事用緊嗰個日曆，唔會派出一個已經冇咗嘅位。

✓Known customers are recognised and their history comes with them; new ones are registered as members as part of booking.熟客會被認出，連紀錄一齊帶埋;新客喺預約途中順手登記成會員。

✓Anything it should not decide alone — an unusual request, a complaint, a price question — goes to a human, and the conversation carries over intact.唔應該自己決定嘅 — 特別要求、投訴、講價 — 就轉交真人，成段對話原封帶過去。

Bookings land in the calendar your team already uses — the built-in one, Google Calendar, or any CalDAV calendar — and the customer’s time zone is honoured, so a 2:30 in Hong Kong is not a 2:30 in Leeds.預約直接入你哋用緊嗰個日曆 — 內置、Google Calendar 或者任何 CalDAV — 而且跟客人所在時區計，香港 2:30 唔會變咗英國 2:30。

After the booking預約之後

The follow-up runs itself跟進自己行

0Reminder before the appointment, over WhatsApp or email預約前提醒，經 WhatsApp 或電郵發出

0Missed enquiries after hours — it answers at 11pm the same as at 11am放工後漏單 — 夜晚十一點同朝早十一點一樣答到

0Languages answered natively — English, 廣東話, 普通話, Français, Español五種語言原生應答 — English、廣東話、普通話、Français、Español

What it does功能

Everything around the appointment預約前後，一手包辦

📱

WhatsApp & websiteWhatsApp 同網站

The same assistant answers on WhatsApp, your website chat and your own branded booking page.同一個助理，喺 WhatsApp、你個網嘅對話同你自家品牌預約頁一齊應答。

📅

Your calendar, not ours用你自己個日曆

Built-in, Google Calendar or CalDAV. Staff keep working the way they already do.內置、Google Calendar 或 CalDAV 都得。同事照舊咁做嘢。

✅

Verified before confirmed確認前先驗證

Optional: once your WhatsApp line or mailbox is connected, a one-time code proves the booking is real before it takes a slot out of your day.可選：接通咗你嘅 WhatsApp 線或者郵箱之後，就可以發一次性驗證碼，證實係真人先至佔用你一個時段。

👤

Members, not strangers會員，唔係陌生人

Repeat customers are recognised, given a member number, and their history follows them across every channel.熟客會被認出、有會員號，紀錄跨渠道跟住佢走。

🔔

Reminders & no-show sweep提醒 · 甩底處理

Reminders go out before the day; appointments nobody turned up for are swept and the slot released.到日子前發提醒;冇人到嘅預約會被清走，個位放返出嚟。

👥

Handover to a human轉交真人

Any conversation can be taken over by your team mid-thread — the customer never repeats themselves.任何對話你哋隨時可以中途接手 — 客人唔使重複講一次。

🌐

Five languages五種語言

English, 廣東話, 普通話, Français and Español — answered natively, not machine-translated at the end.English、廣東話、普通話、Français、Español — 原生應答，唔係最後先機翻。

🔔

You are told, not surprised有事會即刻話你知

New bookings ring your phone, your shared inbox and Mobby on the desktop at the same time.新預約同時響你手機、共享收件箱同埋桌面 Mobby。

Bookings taken whileyou are with a client 你喺度服務緊客預約照樣入到嚟

The AI Booking systemAI 智能預約系統

No forms, no back and forth唔使填表，唔使嚟回問

The follow-up runs itself跟進自己行

Everything around the appointment預約前後，一手包辦

Let it answer your next enquiry 由佢接你下一個查詢

Bookings taken while
you are with a client 你喺度服務緊客
預約照樣入到嚟