Our timeline
2019EO Payment founded in Hong Kong — card terminals and the payment gateway behind them.
1,380+Merchants served across Hong Kong and the UK.
2023As the AI era arrived, focus and resources moved into AI.
2025Withdrew from the Hong Kong payment market to build AI in the UK.
2026SOYES.AI LTD incorporated in the United Kingdom.
Six years in payments is a particular education.
Terminals that had to work in the shop. Settlements that had to land on time. A merchant on the phone within minutes when they didn’t.
That’s where we learned what a small business actually needs: uptime that isn’t negotiable, support that answers, and hardware that holds up on a busy Saturday.
SOYES.AI LTD builds AI assistants that answer from a business’s own product data, sync with the tools they already use, and hand the conversation to a real person the moment it gets tricky — the always-on, multilingual service that used to be a luxury of large corporations.
LESSON 02Support has to answerSo the AI hands over to a human, with context, the moment it should.