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AI Customer Assistant
Voice / Chatbox
24/7 Operations AI 客服助理
電話 / 對話盒
全天候營運

Instant, intelligent responses to customer enquiries — product info, delivery tracking, company details and more. No hold music. No waiting. Just answers. 即時、智能地回應客戶查詢 — 貨品資訊、發貨追蹤、公司資料等一應俱全。無需等候，秒速回答。

<2s Response Time回應時間

24/7 Always On全天候服務

98% Resolution Rate解決率

🤖 Try the Demo立即體驗 📅 Book a Live Demo預約真人 Demo

AI Response

1.4s

avg. reply speed平均回覆速度

Four core capabilities,
one smart assistant 四大核心能力，
一個智能助理

From product enquiries to demo bookings — ARIA handles it all instantly, in Cantonese, Mandarin, English, French and Spanish. 從貨品查詢到 Demo 預約，ARIA 即時處理，支援多語言（粵、普、英、法、西）。

🛍️

Product Enquiry貨品查詢

Instantly retrieve product specs, pricing, availability and variants. No staff needed. 即時查詢產品規格、定價、庫存及款式，無需人手協助。

🛍️ Inventory庫存

📦

Shipment Tracking發貨追蹤

Customers enter their order number and get real-time delivery status and ETA in seconds. 顧客輸入訂單號碼，秒速獲取物流狀態及預計送達時間。

📦 Logistics物流

🏢

Company Info公司及服務查詢

Answer FAQs about services, pricing, operating hours, locations and contact details automatically. 自動回答服務、定價、營業時間、地址及聯絡方式等常見問題。

🏢 FAQ常見問題

📅

Book Demo / Escalate預約 Demo / 轉接人工

When queries are complex, ARIA schedules a free demo or connects to your team seamlessly. 當問題較為複雜，ARIA 即時安排免費 Demo 或無縫轉接人工客服。

📅 Handover人工轉接

How It Works運作流程

From enquiry to answer
in under 2 seconds 從查詢到回答
不超過 2 秒

📲

Customer Contacts顧客發起查詢

Via phone, chat widget or web — ARIA is always listening, with WhatsApp coming soon. 電話、聊天或網頁均可接入，ARIA 全渠道待命，WhatsApp 即將推出。

🧠

AI UnderstandsAI 即時理解

Natural language understanding across Cantonese, Mandarin, English, French and Spanish — ARIA understands context, not just keywords. 支援廣東話、普通話、英語、法語及西班牙語自然語言理解，ARIA 讀懂語境，不止關鍵詞。

⚡

Instant Response秒速回覆

Accurate answer delivered instantly. Complex cases handed off to your team with full context. 即時提供準確答案。複雜情況連同完整背景資料轉接人工客服。

Real Deployments真實部署案例

Built for SMEs 專為中小企打造

🌐

Multilingual by Default原生多語支援

Switches naturally between languages mid-conversation without any configuration.無需設定，自動在多種語言之間無縫切換，自然流暢。

🔗

Integrates with Your Systems無縫連接現有系統

Connects to your inventory, CRM and logistics platforms — no data duplication needed.連接您的庫存、CRM 及物流平台，無需重複輸入資料。

📊

Analytics Dashboard數據分析儀表板

Track enquiry volume, resolution rates, peak hours and customer satisfaction in real time.即時追蹤查詢量、解決率、高峰時段及客戶滿意度。

Live Demo即時體驗

Talk to ARIA
right now 立即與 ARIA
對話體驗

No sign-up needed. Click a quick-reply or type your own question. This is exactly how your customers will experience it. 無需註冊。點擊快捷回覆或自行輸入問題，體驗您的客戶將享受到的服務。

✓Multilingual — EN, Cantonese, Mandarin, French & Spanish多語言 — 英語、廣東話、普通話、法語、西班牙語

✓Under 2 seconds response time2 秒內回覆

✓Product, shipping & company queries貨品、物流及公司查詢

✓Escalates to human when needed複雜問題自動轉接人工

✓Fully customisable for your brand完全按貴公司品牌定制

Our AI Solutions我們的 AI 方案

Chat or Voice —
two channels, one platform 文字或語音 —
兩種渠道，一個平台

Deploy a chatbot, a voice bot, or both — seamlessly integrated with your existing systems. 部署文字機器人、語音機器人，或兩者兼備，無縫連接您現有系統。

ARIA CHATBOT

💬

ARIA CHATBOT 客服ARIA CHATBOT 客服

Intelligent text-based assistant embedded in your website or app (WhatsApp coming soon). Handles enquiries, tracks orders and books demos — 24/7, instantly. 智能文字助理，嵌入您的網頁或應用程式（WhatsApp 即將推出），全天候即時處理查詢、追蹤訂單及預約示範。

✓Website & in-app chat (WhatsApp coming soon)網站及應用程式聊天（WhatsApp 即將推出）
✓Product, order & FAQ instant lookup貨品、訂單及常見問題即時查詢
✓Multilingual — English, Cantonese, Mandarin, French & Spanish多語言 — 英語、廣東話、普通話、法語、西班牙語
✓Seamless handover to human agent無縫轉接人工客服
✓From US$39/mo — 1,500 messages/mo · see plans月費 US$39 起 — 每月 1,500 則訊息 · 查看計劃

💬 Try Chat Demo立即體驗文字 Demo

AI Voice Bot

🎙️

EXIAS AI Voice BotEXIAS AI 語音機器人

A fully conversational AI that answers inbound phone calls in natural Cantonese, Mandarin, English, French and Spanish — no hold music, no missed calls, no extra headcount needed. 全對話式 AI 接聽來電，以自然廣東話、普通話、英語、法語及西班牙語即時溝通，告別等候音樂、漏接電話及人手不足。

✓Answers inbound phone calls 24/724/7 全天候接聽來電
✓Natural speech — Cantonese, Mandarin, English, French & Spanish自然語音 — 廣東話、普通話、英語、法語、西班牙語
✓Handles product, order & booking queries處理貨品查詢、訂單及預約
✓Live call transfer to human agent即時轉接真人客服
✓From US$39/mo — 300 voice minutes/mo · see plans月費 US$39 起 — 每月 300 語音分鐘 · 查看計劃

🎙️ Try Voice Demo →體驗語音 Demo →

Get Started Today立即開始

Ready to transform your
customer experience? 準備好提升您的
客戶服務體驗？

See ARIA working with your real data. Our team will set up a personalised 30-minute demo — no commitment, completely free. 讓 ARIA 以您的真實數據運作。我們的團隊將為您安排 30 分鐘個人化演示，完全免費，無任何承諾。

📅 Book a Free Demo預約免費 Demo 💬 Try Chat Demo體驗文字 ARIA 🎙️ Try Voice Demo體驗語音 Demo

AI Customer AssistantVoice / Chatbox24/7 Operations AI 客服助理電話 / 對話盒全天候營運

Four core capabilities,one smart assistant 四大核心能力，一個智能助理

From enquiry to answerin under 2 seconds 從查詢到回答不超過 2 秒