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For salons, spas & clinics美容、水療及診所

Turn every enquiry into a booked appointment把每個查詢變成已確認預約

Your AI receptionist answers questions, books treatments and sends reminders — 24/7 — so your chairs and rooms stay full and your team stays focused on clients.你的 AI 接待員全天候回答查詢、預約療程及發送提醒 — 讓你的座位與房間保持滿檔,團隊專心服務客人。

The problem面對的難題

Missed messages are missed revenue錯過訊息就是錯過收入

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Calls go unanswered來電無人接聽

Your team is with a client, so the phone rings out — and that booking goes to a competitor.團隊正在服務客人,電話無人接聽 — 預約就落入對手手中。

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After-hours enquiries下班後的查詢

Most people book in the evening. If no one replies, they don't wait — they move on.大部分人在晚上預約。若無人回覆,他們不會等 — 只會轉投別家。

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No-shows & last-minute gaps失約與臨時空檔

Forgotten appointments leave empty chairs you could have filled.被遺忘的預約留下本可填補的空座位。

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Repetitive questions重複的問題

Prices, hours, parking, what to bring — the same questions eat your team's day.價格、營業時間、泊車、要帶什麼 — 同樣的問題佔據團隊一整天。

The booking loop預約閉環

How the booking loop works預約閉環如何運作

One connected flow from first message to confirmed booking — and back again for the next visit.由第一條訊息到確認預約,再循環到下一次到訪 — 一個完整連貫的流程。

1

An enquiry comes in查詢進來

A customer messages your website chat or calls — day or night, in their own language.客戶透過網頁對話或來電查詢 — 不分晝夜,用他們自己的語言。

2

AI answers instantlyAI 即時回答

It replies from your own knowledge base — prices, services, hours and policies — with no waiting on hold.依據你的資料庫即時回覆 — 價格、服務、營業時間及政策 — 毋須等候。

3

It books the appointment完成預約

It offers your real open slots and confirms the booking straight into your existing calendar.提供你的真實空檔,並把預約直接寫入你現有的日曆。

4

Confirmations & reminders確認與提醒

Automatic confirmation and reminders cut no-shows — and let customers reschedule themselves.自動發送確認及提醒,減少失約 — 客戶亦可自助改期。

5

Follow-up & handoff跟進與轉介

It drafts the after-visit follow-up for you to send, and hands off to your team the moment a human is needed.到訪之後幫你草擬跟進訊息等你發出,需要真人時即時轉交你的團隊。

In your salon or clinic在你的美容院或診所

What it handles for you它為你處理什麼

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Treatment bookings療程預約

Books facials, cuts, colour, massage or consultations into the right slot with the right practitioner.把護理、剪髮、染髮、按摩或諮詢預約到正確時段及指定治療師。

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Pricing & service questions價格與服務查詢

Answers what each treatment costs, how long it takes and what's included.回答每項療程的價格、所需時間及包含內容。

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Reschedules & reminders改期與提醒

Lets clients move or cancel themselves and reminds them before they arrive.讓客人自助改期或取消,並在到訪前發送提醒。

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Rebooking & follow-up回購與跟進

Finds the clients due back and writes the rebooking nudge — one tap sends it, so your column stays full.搵出應該返嚟嘅客、寫好個回訪提醒 — 你㩒一下就發出,日程保持滿檔。

Why it works為何有效

Built around how customers actually book圍繞客戶真實的預約習慣而建

Always on全天候

Captures bookings after hours and on weekends — when most enquiries actually happen.在下班後及週末也能接單 — 大部分查詢正正發生在這些時候。

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Fewer no-shows減少失約

Automatic reminders and easy self-rescheduling keep your calendar full.自動提醒與輕鬆自助改期,讓你的日程保持滿檔。

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Speaks their language說客戶的語言

Answers in Cantonese, Mandarin, English, French and Spanish — no extra staff.以廣東話、普通話、英語、法語及西班牙語回答 — 毋須額外人手。

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Works with your tools接入你的工具

Syncs to the Google Calendar or CalDAV calendar you already use — no rip-and-replace.同步至你已在使用的 Google 日曆或 CalDAV 日曆 — 毋須推倒重來。

See it on your own business在你的業務上親身體驗

Ready to fill your calendar on autopilot?準備好讓日程自動填滿?